Shipping Policy for Crueloveclothing.com
If you have any questions regarding our shipping policy, please contact our customer service team who will be happy to assist you.
1. Shipping Methods and Timeframes:
We offer various shipping methods to cater to your needs. Delivery times may vary based on the selected method, ranging from standard to expedited shipping. Please refer to the checkout page for specific timeframes associated with each option.
2. Processing Time:
Orders are typically processed within 2-5 business days. Once your order has been fulfilled and left our building you will receive a notification with shipping information if applicable. During peak seasons or promotional periods, processing times may be slightly extended, but we strive to dispatch your order as swiftly as possible.
3. Shipping Costs:
Shipping costs are calculated based on the selected shipping method and the destination of the order. The applicable charges will be displayed at the checkout before completing your purchase. Keep an eye out for any ongoing promotions that may offer discounted or free shipping.
4. Order Tracking:
You will receive a confirmation email with a tracking number once your order has been dispatched. You can use this number to monitor the progress of your shipment in real-time.
5. Shipping Restrictions:
Certain products may be subject to shipping restrictions due to their size, weight, or legal regulations. Any such restrictions will be communicated on the product page.
6. Undeliverable Packages:
If a package is undeliverable due to an incorrect address or other issues, our customer support team will reach out to you promptly to resolve the matter and arrange for a successful delivery.
7. Returns Due to Non-Delivery:
If a package is returned to us due to non-delivery, we will notify you promptly. Additional shipping charges may apply for reshipment.
8. Contact Information:
If you have any questions or concerns regarding our shipping policy, feel free to contact our customer support team at [your email address] or [your customer support phone number].
Thank you for choosing Crueloveclothing.com. We appreciate your business!